Job Description

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The Administrative Medical Assistant serves as an integral member of a team of health care providers, who reflect a culture of cooperation, enthusiasm, & mutual respect. The team provides patient care and supportive services that are directed towards achievement of excellent and compassionate patient care and outcomes.

KEY JOB RESPONSIBILITIES:

• Become proficient at using EMR so that needed information can be obtained quickly.
• Ensure all verbal and written post care instructions are given to each patient.
• Complete lab requisitions in accordance with clinic policies.
• Answer telephone and transcribe accurate messages.
• Handle patient calls via Call Center processes
• Work all shared folders (redetermination, prior authorization, prescription refills), and patient pictures.
• Facilitate efficient patient flow throughout practice. Put forth a high level of energy and attention on ensuring that each patient has the most comfortable and convenient experience possible.
• May act as a scribe for dermatology clinic visits, entering clinical descriptions and diagnosis with appropriate spelling and terminology into the medical record.
• May enter demographic data into the computer upon patient check-in; enter diagnosis and departing time when patient is released.
• Travel to other VIVIDA Dermatology sites may be required.
• Other duties as assigned.

EDUCATION REQUIREMENTS:

• High School Graduate or Equivalent
• Three years (3) Back Office experience
• Medical Assistant Certification

EXPERIENCE REQUIRED:

• Three years (3) Back Office experience

LICENSURE, CERTIFICATIONS ETC REQUIRED:

• Medical Assistant Certification

Vivida Dermatology is proud of the great Team Culture that we have and it is lead by our Company Vision and Mission Statements and Company Core Values:

Vision: VIVIDA Dermatology will be recognized as the National leader in providing high quality, compassionate care to every procedural dermatology patient.

Mission: VIVIDA Dermatology provides exceptional care and state-of-the art treatments, giving our patients more confidence to face the future.

CORE VALUES

• Customer Service : Making every patient's experience positive by having empathy and exceeding expectations.
• Integrity: Being completely honest and taking responsibility for our actions, both good and bad.
• Respect: Treating each other and patients as we would like to be treated.
• Happiness: Having a positive attitude and being cheerful, even on bad or stressful days.
• Efficiency: Performing each task in the most efficient, cost-effective way while maintaining high quality.

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