Job Description

About the Opportunity

We are seeking an experienced Banquet Manager to join a high-volume hospitality team. This is an excellent opportunity for a hospitality professional with a strong luxury or full-service hotel background who thrives in fast-paced banquet and catering operations. The ideal candidate has extensive experience managing both on-site and off-site events while delivering exceptional guest experiences and leading large banquet teams.

Responsibilities

• Oversee all banquet operations, ensuring flawless execution of events from setup through breakdown.
• Manage multiple events simultaneously, including weddings, galas, corporate meetings, conventions, and social functions.
• Coordinate closely with Catering Sales, Event Managers, Culinary, Stewarding, and other hotel departments to ensure seamless event execution.
• Lead, coach, schedule, and develop banquet captains, servers, bartenders, and support staff.
• Maintain exceptional service standards while ensuring guest satisfaction at every event.
• Oversee off-site catering events, including logistics, staffing, transportation, and execution.
• Manage labor costs, scheduling, payroll, inventory, and banquet operating expenses.
• Ensure compliance with health, safety, sanitation, and liquor regulations.
• Monitor banquet equipment, room setups, and service standards to maintain brand excellence.
• Handle guest concerns professionally and resolve issues quickly and effectively.

Qualifications

Required

• 3+ years of Banquet Management experience in a full-service hotel.
• Experience managing both on-site and off-site catering/events.
• Proven experience overseeing banquet and catering operations generating $5 million+ in annual banquet revenue.
• Experience executing events with 1,000+ guests.
• Strong leadership experience managing large banquet service teams.
• Excellent organizational, communication, and time management skills.
• Ability to work evenings, weekends, and holidays as business demands.

Preferred

• Luxury hotel or resort experience.
• Experience with convention hotels or conference centers.
• Knowledge of banquet management systems and POS software.
• Food Handler and Alcohol Service certifications (or ability to obtain).

What We're Looking For

The ideal candidate is a hands-on leader who remains calm under pressure, leads by example, and enjoys delivering memorable guest experiences. You have a passion for hospitality, exceptional attention to detail, and the ability to successfully execute everything from intimate VIP dinners to large-scale events serving more than 1,000 guests.

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