Job Description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Office of Technology (IOT):

The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.

The Computer Operator 2 provides Tier 1 and select Tier 2 support for a variety of data center operational functions. Key responsibilities include monitoring, defining, and responding to alerts, alarms, and workloads across multiple enterprise systems. Supported environments include Windows, Linux, Unix, z/OS, and various network components, utilizing tools such as CA7, CA11, TSO, SDSF, Orion, and others.

This role operates within a team that serves as the central command and control point for a broad range of IT systems and application support activities. The data center is staffed 24x7x365, and the successful candidate must be able to perform effectively in a fast‑paced and occasionally high‑stress environment.

This is a 3rd shift position. Hours are 12:00 am to 8:30 am. You will work weekends and holidays on a rotating schedule.

Salary:

This position traditionally starts at an annual salary of $40,404 but may be commensurate with education and job experience.

 

Use our  Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Assist with configuring, maintaining, and supporting applications. 
• Operate and monitor various mainframe and midrange computer systems 
• Troubleshoot application and customer issues via email, application dashboards, and the ticketing system. 
• Assist with maintaining agency job scheduling requests and verification.
• Operate computers, printers, storage devices, tape drivers and related equipment. 
• Clean computers, tapes and printers. 
• Direct and review work of lower-level operators on a periodic basis. 
• Works rotating shifts including weekends and holidays. 

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of Job Control Language (JCL) and/or other scripting languages. 
• Ability to operate various types of computer systems and related equipment. 
• Ability to give clear detailed instructions. 
• Ability to relay requested information quickly and accurately. 
• Ability to multitask and monitor several applications and dashboards simultaneously. 
• Effective communication and problem-solving skills.
• Ability to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 1+ years of experience in computer operations applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

   

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .

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