Full Time Multi Location Universal Banker - Allentown Job at First Commonwealth Federal Credit Union, Allentown, PA

MWo5NUdOMnVFcTF0V1JubTZLeHhhd3RRZ2c9PQ==
  • First Commonwealth Federal Credit Union
  • Allentown, PA

Job Description

Are you an empathetic and positive team player with an engaging personality? Are you passionate about delivering world class experiences to our membership? Can you be empathetic to member’s individual situations and help them create appropriate solutions? If you answered yes to these questions, then you should immediately consider becoming part of our growing team at First Commonwealth FCU. 

Who we are:

At First Commonwealth, we’re more than a credit union—we’re a financial partner built on purpose. We help our members, businesses, and communities thrive through personalized solutions, trusted guidance, and innovative digital tools that make banking simpler, more efficient, and meaningful.

 

Every day, we bring new ideas to life, create space for collaboration, and foster a culture where efficiency and innovation lead the way. Here, you’ll join a team of problem solvers, builders, and changemakers who believe in making a tangible difference—whether it’s helping a member buy their first home, empowering a small business to grow, or giving back through community partnerships.

 

Our mission is to empower the pursuit of financial happiness, and our vision is to become the most beloved financial partner in our communities. We live by our values of Honesty, Innovation, Generosity, Humility, Excellence, and Respect—and they guide everything we do, from how we serve our members to how we support one another.

 

At First Commonwealth, innovation is encouraged, authenticity is celebrated, and growth is full of possibility. Whether you’re building new skills, shaping ideas, or advancing your career, you’ll find the support and opportunity to make it happen.

 

We celebrate individuality and inclusion. Our members come from all walks of life, and so do our employees. First Commonwealth is proud to be an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by law.

 

As our multi-location Member Experience Associate, you will work in any of our Allentown or Whitehall locations as needed. Your primary location will be our Allentown Union Boulevard Financial Center. There is a generous travel allowance for this position in addition to hourly pay and benefits.

Our Financial Center lobby hours are as follows:

Monday-Friday– 9:00am -5:00pm
Saturday - 9:00am – 1:00pm

We’re looking for candidates with the following qualities:

  • You are obsessed with delivering exceptional service
  • You are driven to help make member’s lives better
  • You are organized and able to multi-task effectively
  • You have an excellent understanding of the business
  • You take pride in being a part of something bigger
  • You thrive in a collaborative, team environment
  • You have a passion for learning and developing your skills
  • You are fearless when it comes to learning new concepts

Your responsibilities will include:

  • Servicing member’s basic transactional needs
  • Conducting general account maintenance
  • Earning and maintaining Financial Wellness counselor certification in order to assist members in realizing their long-term financial goals
  • Utilizing our Member Engagement Model to determine member needs and developing appropriate credit solutions
  • Following up on loan applicants and ultimately closing loans.
  • Keeping current on all FCFCU products and services
  • Utilizing Smartphones and tablets in order to personally demonstrate alternative banking channels including mobile and online banking.
  • Maintaining knowledge of fundamentals of lending, loan documentation and corresponding loan compliance
    (obtain NMLS license)
  • Making appropriate referrals to Mortgage and Investment specialist
  • Troubleshooting and problem solving while handling member objections

We require the following skills and experience:

  • 1-2 years retail or customer service experience
  • High School diploma
  • Basic computer and keyboarding skills
  • Strong oral and written communications

Job Tags

Hourly pay, Full time, Immediate start, Monday to Friday

Similar Jobs

Confidential

Logistics Manager Job at Confidential

We are seeking a highly organized and strategic Logistics Supervisor to lead our materials management and distribution teams. In this critical role, you will oversee all shipping, receiving, material handling, and inventory control operations. You will be responsible for... 

Truck with Jed Logistics

Truck Driver/CDL-A / Home Daily/Touch Freight Job at Truck with Jed Logistics

 ...Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary...  ...Responsibilities: ~ Reefer ~ Automatic~ Home Daily ~100% Touch Freight; driver unload at grocery stores... 

Veterans Affairs, Veterans Health Administration

Registered Nurse- Nurse Manager Job at Veterans Affairs, Veterans Health Administration

 ...Summary The Registered Nurse Nurse Manager (NM) focus is on individual growth and development in practice with increased levels of...  ...Manager experience of 2-3 years - Recent Cath Lab - Interventional Radiology - Cardiology/Stress Lab Testing - and/or Bronchoscopy... 

Optimal Dispatch Service LLC

Freight Movement Coordinator - Dispatch Opportunity Job at Optimal Dispatch Service LLC

Position Details: Full-Time | Freight Dispatching | Entry-Level Opportunity Position Overview This opportunity is for a Freight Movement Coordinator supporting dispatch-related activity within transportation operations. The role is geared toward individuals who want...

Trueline

Interior Designer Job at Trueline

 ...Senior Interior Designer Acton, MA | Full-Time or Part-Time (2440 hrs/week)$80,000 $100...  ...strong focus on kitchens, baths, and whole-home renovations. We're looking for...  ...concept through completion Experience working within a design-build environment is a...