Job Description

Nesco Data Center and Infrastructure is seeking an IT & Audio Visual Technician in the Greater Nassau County NY Area.

Role Overview

The AV Technician is a hands-on technical specialist responsible for the deployment, operation, and support of audiovisual and lighting systems across corporate, broadcast, and event environments. This role ensures that all media technology operates reliably, seamlessly, and at the highest quality level, supporting both live productions and day-to-day collaboration spaces. The ideal candidate combines strong technical expertise with exceptional customer-facing skills and the ability to perform under pressure.

Key Responsibilities

System Installation & Configuration

• Install, configure, and commission audiovisual hardware including LED walls, projectors, displays, microphones, audio processors, mixing consoles, and PTZ cameras

• Support new builds, upgrades, and system expansions in conference rooms, studios, and event spaces

Live Event & Production Support

• Operate front-of-house and control-room systems during live events and broadcasts

• Perform real-time video switching, audio mixing, and lighting execution to meet production requirements

• Coordinate closely with presenters, producers, and stakeholders to ensure flawless delivery

Troubleshooting & Incident Response

• Diagnose and resolve signal flow issues involving HDMI, SDI, NDI, and IP-based AV systems

• Respond quickly to hardware, software, or network-related failures in high-visibility environments

• Maintain composure and technical accuracy during time-sensitive or live scenarios

System Maintenance & Reliability

• Perform routine inspections, firmware updates, and preventative maintenance

• Document system configurations, changes, and known issues

• Proactively identify risks and recommend improvements to reduce downtime

User & Executive Support

• Provide white-glove technical support for executives, presenters, and end users

• Train users on AV systems, conferencing tools, and room controls to ensure confident adoption

• Act as a trusted on-site expert for AV-related needs

Technical Skills & Experience

• Strong understanding of AV signal routing, conversion, and distribution

• Experience with digital audio and video protocols such as Dante and NDI

• Proficiency with conferencing platforms including Zoom Rooms and Microsoft Teams

• Familiarity with live production and streaming tools such as OBS and vMix

• Experience with AV control systems including Crestron and Extron

• Working knowledge of networking concepts as they relate to AV-over-IP environments

Professional & Interpersonal Skills

• Excellent problem-solving and analytical abilities

• Clear, confident communication with both technical and non-technical audiences

• Ability to remain calm, organized, and decisive in fast-paced or live production settings

• Strong attention to detail and commitment to high-quality user experiences

• Collaborative mindset with a strong sense of ownership and accountability

Preferred Qualifications

• Prior experience supporting corporate AV, broadcast environments, or live events

• CTS or related industry certifications (preferred but not required)

• Willingness to work flexible hours, including occasional evenings or weekends for live events

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

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