Job Description

IHMS USA, Inc. provides medical services to some of the world’s most vulnerable populations, including individuals and families who are migrating, displaced, or affected by conflict, disaster, or disease. For more than 20 years, IHMS has delivered compassionate, high-quality healthcare services across the Pacific, Europe, the Middle East, Africa, and the Americas. Headquartered in Houston, Texas, IHMS USA focuses on supporting communities across the Western Hemisphere while drawing on the global experience and best practices developed by IHMS teams around the world.

Our work is driven by a commitment to delivering safe, effective, and patient-centered care in complex environments. To support this mission, IHMS has developed accredited and compliant management systems that help ensure quality care while tracking and coordinating every aspect of patient health services. These systems promote transparency, strengthen safeguarding practices, and provide near real-time visibility into clinical operations.

We understand that many of the individuals we serve are navigating difficult and uncertain circumstances. That’s why our care model includes access to comprehensive behavioral health services when needed, ensuring patients receive both medical and emotional support.

For healthcare professionals, working with IHMS means being part of a mission-driven team dedicated to making a meaningful impact. Our teams operate around the world and stand ready to provide compassionate care wherever it is needed most. For more information, please visit: .

Job Description

**POSITION IS LOCATED IN HAGERSTOWN, MD**

This position is eligible for an additional sign on bonus and daily per diem.

Provide pharmacy support services within the on-site health services program and pharmacy in accordance with the contract, applicable detention standards, written health care policies and procedures, state licensure or certification requirements, and patient confidentiality requirements. The role supports safe medication handling, medication supply continuity, health record documentation, and coordination with the supervising pharmacist and authorized medical staff to help ensure patients receive prescribed medications and related pharmacy support services at the facility.

Key Responsibilities:

• Support on-site pharmacy operations within the health services program, including medication handling and pharmacy support activities required for facility-based medical services. 
• Assist with provision of prescribed medications in accordance with approved facility processes, applicable standards, written policies and procedures, and direction from the supervising pharmacist and authorized medical providers. 
• Support the use of formulary and approved non-formulary medications in accordance with contract requirements and approved authorization processes. 
• Coordinate medication-related activities with the supervising pharmacist, Health Services Administrator, Field Medical Coordinator, network pharmacies, and authorized clinical staff, as applicable to the role. 
• Support continuity of medication supply for patient transfer, release, or removal in accordance with contract requirements and direction from medical staff. 
• Maintain accurate medication-related documentation in the Electronic Health Record and other authorized systems used for health services and pharmacy operations. 
• Protect patient confidentiality and handle medical information in compliance with the Health Insurance Portability and Accountability Act, Privacy Act requirements, and other applicable federal and state privacy requirements. 
• Comply with written health care policies and procedures for emergency response, including prompt support during medical emergencies, emergency medical transfer processes, and continuity of care documentation, as assigned within scope. 
• Participate in required initial, annual, and recurring training applicable to medical staff and facility staff, including Basic Life Support, cardiopulmonary resuscitation, automated external defibrillator use, emergency first aid, health-related emergency response, and other contract-required training. 
• Maintain required licensure or certification status, competency, and any credentialing documentation required by the state where services are performed and by the facility. 
• Use the facility’s certified Electronic Health Record system and related information systems in accordance with authorized access, records management, and data security requirements. 
• Support health services compliance, quality assurance activities, inspections, audits, and documentation requests related to pharmacy services and medication management. 
• Work effectively within a secure, multidisciplinary, and culturally responsive care environment and communicate professionally with patients, clinical staff, and other authorized stakeholders. 
• Perform other pharmacy-support duties that are within contract requirements, written procedures, assigned scope, and state licensure or certification limits. 
• Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Qualifications

Basic Requirements/Certifications:   

• Must have and maintain an unrestricted and current license as a Pharmacy Technician in the State of Maryland or have the ability to obtain one. 
• Basic Life Support (BLS) certification. 

Education Required:  

• Possess a high school diploma or equivalent. 

Physical Requirements: 

• Required to walk unaided at a normal pace for up to 5 minutes and maintain balance. 
• Required to jog/fast walk up to ¼ mile. 
• Requires physical exertion such as lifting objects greater than 30 pounds. 
• Required to perform CPR/emergency care standing or kneeling. 
• Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self). 
• Must be able to see, hear and smell with aids if necessary. 
• Must be able to lift, push, or carry 30 pounds. 
• Must perform the duties of my job in a stressful and often austere environment without physical limitations. 
• Sitting and/or standing for extended periods of time. 
• Average manual dexterity for computer operation. 
• Phone or computer use for extended periods of time. 

Other Special

Qualifications

• Must maintain current/physical residency in the continental U.S. 
• Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment. 
• U.S. citizen and have resided in the U.S. for the last five years (unless abroad on official U.S. government duty). 
• Successfully engage in and complete a thorough Background Investigation. 
• Poses or have ability to obtain required security clearances. 
• Proficiency in Spanish is preferred. 

Additional Information

Privacy Disclaimer: Policy link

By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that IHMS USA, Inc., may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. IHMS USA, Inc. complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
IHMS USA, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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