Job Description

Workforce LLC is a family-owned staffing agency looking for an experienced recruiter with excellent customer service skills

The Recruiter is responsible for identifying, attracting, screening, interviewing, and placing qualified candidates for contingent, temp-to-perm, and direct hire opportunities. This role serves as a key point of contact between candidates, customers, and internal teams to ensure workforce needs are met efficiently while delivering excellent customer service and maintaining compliance with company standards and applicable employment laws.

The Recruiter will actively support recruiting operations through sourcing strategies, candidate engagement, workforce planning, onboarding coordination, and relationship management. This position plays an important role in maintaining Workforce LLC’s reputation as a reliable staffing partner and a great place to work.

Duties and Responsibilities

• Source, recruit, screen, and interview candidates for open positions.

• Maintain active communication with candidates throughout the recruiting and onboarding process.

• Review candidate qualifications, work history, attendance, and overall fit for customer requirements.

• Coordinate interviews, orientations, drug screenings, background checks, and onboarding activities.

• Utilize online job boards, social media platforms, networking groups, referrals, and other recruiting tools to attract talent.

• Build and maintain relationships with active and passive candidates.

• Assist with staffing fulfillment for contingent, temp-to-perm, and direct hire positions.

• Ensure candidate files and onboarding documentation remain compliant with company procedures and applicable employment laws.

• Accurately document recruiting activity, candidate communication, and placement updates in Workforce’s ATS/CRM systems.

• Communicate customer staffing requirements and candidate updates with internal team members.

• Support workforce planning efforts by maintaining recruiting pipelines for high-volume positions.

• Conduct follow-up communication with employees and customers to evaluate placement success and attendance performance.

• Assist with resolving employee concerns, attendance matters, scheduling issues, and onboarding questions.

• Participate in recruiting events, job fairs, hiring events, and community outreach initiatives as needed.

• Support company goals, productivity metrics, and placement objectives.

• Promote Workforce LLC’s culture, professionalism, and customer service standards.

• Assist with administrative tasks including scanning, filing, emailing, and maintaining employee records.

• Actively participate in training, development activities, and team meetings.

• Abide by all applicable federal, state, and local employment laws and company policies.

• Perform additional duties as assigned.

Essential Functions

• Understand customer staffing needs and recruiting priorities.

• Create and post job advertisements to attract qualified candidates.

• Conduct phone screens, in-person interviews, and candidate evaluations.

• Coordinate candidate onboarding processes and ensure completion of required documentation.

• Maintain communication with customers, candidates, recruiters, and management teams.

• Track recruiting metrics, candidate pipelines, and placement activity.

• Provide timely updates regarding recruiting progress and workforce challenges.

• Develop effective recruiting strategies to improve candidate flow and placement success.

• Remain knowledgeable regarding recruiting trends, hiring practices, and workforce solutions.

• Travel locally when necessary to customer sites, hiring events, or recruiting functions.

Qualifications

• Preferred Associate’s Degree or Bachelor’s Degree in Business Administration, Human Resources, Communications, or related field.

• Prior experience in recruiting, staffing, customer service, or workforce management preferred.

• Experience recruiting for warehouse, manufacturing, administrative, or industrial positions preferred.

• Experience with onboarding processes, applicant tracking systems, or CRM systems is a plus.

• Knowledge of staffing industry practices and employment processes preferred.

Skills

• Strong communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Strong organizational and time-management abilities.

• Problem-solving and conflict resolution skills.

• Professional customer service skills.

• Ability to build relationships with candidates and customers.

• Basic knowledge of recruiting methods and interviewing techniques.

• Proficiency in Microsoft Office and computer systems.

• Ability to work independently and collaboratively within a team environment.

• Strong attention to detail and follow-through.

Working Conditions

• Typical office environment with frequent communication by phone, email, and in person.

• May require occasional travel to customer sites, job fairs, or recruiting events.

• Fast-paced staffing environment with changing priorities and deadlines.

Physical Requirements

• Must be able to remain in a stationary position for extended periods of time.

• Constantly operates a computer and other office equipment including printers, scanners, and copiers.

• Frequently communicates with candidates, employees, customers, and coworkers.

• Must be able to exchange accurate information in person, over the phone, and electronically.

• Ability to move safely throughout office and customer environments as needed.

• Ability to respond appropriately to changing work environments and staffing demands.

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