Job Description

Job Title: Scrum Master

Location: Charlotte, NC (Onsite from Day 1)

Job Description:

Role Overview

• We are looking for an experienced and proactive Scrum Master to lead Agile delivery for a greenfield platform initiative (Unity).
• This role is critical to ensuring smooth execution of Program Increments (PIs), facilitating Agile ceremonies, and driving alignment across cross-functional teams in a fast-paced environment.
• The ideal candidate will bring strong execution discipline, stakeholder management skills, and a solid understanding of Agile best practices to guide teams through complex dependencies and tight timelines.

Key Responsibilities

• Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and PI Planning.
• Lead and support PI planning and execution, ensuring alignment with product roadmaps and business priorities.
• Maintain backlog hygiene with clearly defined user stories, acceptance criteria, and prioritization.
• Track sprint progress and delivery metrics; proactively manage risks, dependencies, and impediments.
• Manage and optimize JIRA boards, workflows, and reporting for transparency and efficiency.
• Ensure traceability across epics, features, and user stories.
• Coordinate across engineering, product, and system teams to manage cross-team dependencies.
• Communicate status, risks, and mitigation plans to stakeholders and leadership.
• Navigate complex stakeholder environments and drive alignment under tight timelines.
• Act as a servant leader, coaching teams on Agile best practices and fostering continuous improvement.
• Remove blockers and enable teams to deliver effectively.
• Support release planning and ensure production readiness.

Required Qualifications

• 5+ years of experience as a Scrum Master in Agile environments.
• Proven experience in PI planning and execution (SAFe or similar frameworks preferred).
• Strong hands-on experience with JIRA (boards, workflows, reporting, backlog management).
• Ability to manage complex stakeholder environments and competing priorities.
• Experience working in high-pressure environments with aggressive timelines.
• Strong communication, facilitation, and conflict resolution skills.
• Basic understanding of APIs, microservices, and modern engineering practices.
• Experience working with distributed teams (US & offshore).

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