Shelter Advocate - Full-Time Job at AGAPE, Nashville, TN

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  • AGAPE
  • Nashville, TN

Job Description

Job Summary

Morning Star Sanctuary, a biblically-based organization that exists to provide refuge for victims of domestic violence and their children consistent with AGAPE’s Mission and Statement of faith. Our Full-Time Shelter Advocate will provide service management, advocacy, support, crisis intervention, safety planning, assessments, and follow-up services to survivors of domestic violence and their families.

Job Responsibilities

Direct Services: Provides assessments, advocacy, safety planning, crisis intervention, and community resources to survivors of domestic violence and their families. Works directly with victims to determine areas of need, set goals, and develop a service management plan. As needed/assigned, facilitates support/education groups for victims. Attends trauma-informed trainings and/or staff meetings provided monthly (required to attend six trainings/meetings per year).

Administrative: Answers phones (hotline or crisis calls), assists victims with required paperwork and program intake. Provides information, linkage, and referral with service providers. Provides administrative team support.

Reporting: Documents client interactions and crisis interventions into database software. Communicates shift details with supervisors.

Qualifications

Must be a competent professional with excellent interpersonal and communication skills, maintain confidentiality, ability to take initiative, conflict management, culturally sensitive, team focused and collaborative, and ability to clearly/objectively document information.

  • BA/BS in human service field or equivalent training and work experience
  • Experience in crisis intervention and working with victims of domestic violence preferred
  • Team player with strong decision-making skills
  • Proficient in MS Office

Additional Information

Benefits

Optional medical, dental, and vision.

How to Apply

Please send resume to sbrown@agapenashville.org

Details

  • Date Posted: June 30, 2026
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Start Date: 07/01/2026

Job Tags

Full time, Work experience placement, Shift work, Day shift

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