At **AgencyCRM**, we are seeking an experienced **Zendesk & Fin Support Specialist** to join our remote team. If you have a strong background in customer support, Zendesk administration, and AI-powered support tools, we'd love to hear from you. You will play a key role in delivering exceptional customer service, optimizing support workflows, and leveraging AI to improve the customer experience.
**Responsibilities:**
* Manage and respond to customer inquiries using Zendesk
* Utilize Fin to provide efficient and accurate customer support
* Resolve customer issues professionally and in a timely manner
* Organize, prioritize, and manage support tickets effectively
* Collaborate with internal teams to escalate and resolve complex issues
* Maintain accurate documentation of customer interactions and resolutions
* Identify opportunities to improve support processes and customer satisfaction
**Requirements:**
* Proven experience using Zendesk in a customer support environment
* Hands-on experience with Fin and AI-assisted customer support tools
* Excellent written and spoken English communication skills
* Strong problem-solving and customer service skills
* Ability to manage multiple support tickets while maintaining attention to detail
* Self-motivated, organized, and able to work independently in a remote environment
**How to Apply:**
Please apply directly through Hubstaff Talent. Only applications submitted via this platform will be considered. Shortlisted candidates will be contacted with further instructions.
Part-time Product Video Model (Female)We are looking for a charismatic and expressive Female Foreign Model/Creator to join our TikTok content creation team on a part-time basis. You will be the face of our makeup and organization products, demonstrating their features...
...Are you our new colleague? Were looking for a Skilled Trades Search Consultant. how you will contribute You'll be the go-to expert for connecting talented individuals in the skilled trades with fantastic career opportunities! You'll build strong relationships...
...willingness to work in-office up to five days per week asbusiness needs necessitate Our direct client has an opening for a QA Tester5087 Thisposition is up to 12 months, with the option of extension, and is located inPhoenix, AZ. W2 only. If...
...Need Class A drivers with 2 years Class A experience ~ A minimum of 6 months experience... ...all week Gross up to $5500 weekly ~ Be home every night or take an occasional overnight... ...today lets chat only need 3-4 drivers CDL A CDL A Drivers Class A Class...
...Join Our Patient-Focused Team as a PRN Medical Assistant in Lake City, FL. Multiple shifts are available and are flexible based on your schedule. Employees should be able to commit to 16 hours per week. SIMEDHealth is looking for compassionate and detail-oriented...