Job Description

Position Overview

Blue Acorn iCi is seeking a Program Manager to lead the strategy, optimization, and delivery of technology solutions that support a world-class digital learning experience. This individual will serve as the primary liaison between business stakeholders and product teams, translating business needs into technical requirements while driving platform enhancements, process improvements, and technology initiatives across the learning ecosystem.

The ideal candidate has experience with Adobe Learning Manager (ALM) or other Learning Management Systems (LMS), business analysis, and cross-functional program management. This role is responsible for optimizing learning platform experiences, gathering and documenting business requirements, prioritizing enhancements, and partnering with Product and Engineering teams to deliver scalable, user-focused solutions.

Key Responsibilities

• Serve as the subject matter expert for learning technology platforms, including Adobe Learning Manager (ALM), Adobe Connect, Qualtrics, TidWit, SharePoint, and curriculum development tools such as Adobe Captivate and Articulate Rise.
• Partner with business stakeholders to gather, document, and validate business requirements across the organization.
• Develop a deep understanding of learning platform user experience challenges and identify opportunities for optimization.
• Translate business requirements into clear, actionable documentation for Product and Engineering teams.
• Support roadmap planning, feature prioritization, and enhancement recommendations based on stakeholder needs.
• Lead technology initiatives including platform migrations, automation efforts, enhancements, and strategic improvement projects.
• Manage project plans, identify risks, communicate project status, and ensure successful on-time delivery.
• Serve as the primary technical contact for platform administration and collaborate with internal product and technology teams.
• Evaluate current technical solutions, identify process gaps, and recommend future-state improvements.
• Communicate new platform releases, features, and capabilities while driving stakeholder awareness and adoption.
• Manage user provisioning within Adobe systems and support platform administration activities.
• Research, evaluate, and recommend new technology solutions that support the learning ecosystem.
• Maintain documentation for applications, technical processes, and key business decisions.
• Utilize Adobe Workfront to manage project execution, communicate project status, and contribute as a technology subject matter expert.
• Author and schedule content within Adobe Learning Manager as needed to support business objectives.
• Conduct research and analysis to support strategic initiatives and future technology investments.
• Build alignment across business and technical stakeholders to accelerate delivery and improve the overall learning experience.

Required Skills & Experience

• 3–10+ years of experience in Information Technology, Computer Science, Systems Architecture, Learning Technologies, Program Management, Business Analysis, or a related field.
• Proficiency with Adobe Learning Manager (ALM) or other Learning Management Systems (LMS).
• Demonstrated ability to quickly learn new technologies and effectively share knowledge across teams.
• Strong verbal and written communication skills with the ability to facilitate technical discussions across multiple organizational levels.
• Strong analytical and problem-solving skills with the ability to leverage internal relationships and influence stakeholders to remove roadblocks.
• Experience gathering, documenting, and translating business requirements into technical solutions.
• Strong project management skills with the ability to manage multiple initiatives and drive projects to successful completion.
• Ability to work independently with minimal direction in a fast-paced, cross-functional environment.
• Experience partnering with business stakeholders, Product, and Engineering teams to deliver technology solutions.

Preferred Qualifications

• Project Management certification (PMP, Agile, Scrum, or similar).
• Experience with Adobe Workfront, Adobe Connect, Qualtrics, SharePoint, Adobe Captivate, Articulate Rise, TidWit, or similar collaboration and learning technologies.
• Experience supporting enterprise learning platforms, digital education environments, or subscription-based learning solutions.
• Experience with user provisioning and administration within Adobe ecosystems.
• Bachelor's degree in Information Technology, Computer Science, Business, or a related discipline.

Compensation

The base salary range for this position is $140,000 – $190,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice .

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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