Project Manager
Remote
We are looking for an experienced customer facing Project Manager to join the Payments Project Management team. As well as bringing extensive project management experience, you will be responsible for managing the overall delivery relationship with both the Account Management team and of one of our strategically important clients ensuring expectations are managed and exceeded.
Responsibilities:
Plans and coordinates all aspects of projects from initiation through delivery.
Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
Identifies needed resources for projects, defines and assigns major project roles.
Creates project charters to identify project scope, critical success factors, risks, etc.
Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
Interacts with sales, systems engineering, product development, and other members of cross-functional teams.
Oversees schedules and budgets to ensure goal attainment.
Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
May work at client sites from time to time requiring some travel.
Other related duties assigned as needed
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